FAQ

Here are some common problems and their solutions. If you have a problem and cannot find a solution in the manual or in this FAQ, please report it on the support forum forum.waarneming.nl.

I cannot get a GPS fix

iObs asks for permission to use location services. If you have not given permission, it will not be asked again but getting a location will just fail. Fix and correct this by checking the permissions of iObs in the phone’s Settings.

I cannot add a photo.

Same as for location: iObs asks for permission to access the camera and photo library once. If you don’t have access, please fix and correct this by checking the permissions of iObs in the phone’s Settings.

I cannot export uploaded observations

Check in Settings if you have configured a default email account